Privacy Policy

In our privacy policy, we place utmost importance on our client’s privacy and therefore all information collected at this site will be kept strictly confidential and only used by D R DOWNES LTD. Information will not be sold, reused, rented, loaned, or otherwise disclosed outside the company.

This site contains links to other sites. D R DOWNES Ltd is not responsible for the privacy practices or the content of such Web sites.

D R DOWNES Ltd may amend this privacy policy at some point in the future. In case of any concern about your privacy, please send us an urgent email at

Summary Statement for Clients

We recognise confidentiality is of great importance to people who use this service and as such, you have a right to expect the following:

  • Information given in sessions will only be shared with individuals outside this practice with your written permission.
  • Any notes held about you will be stored securely with the right for you to access them, under the Freedom of Information Act, upon receiving a written application to D R DOWNES Ltd, Suite 37, Red Hill House, Hope Street, Hough Green, Chester, CH4 8BU
  • Information kept about you on file will only be discussed in Supervision, to ensure safe practice in accordance with the BACP ethical framework, without direct identifying reference to you.  D R DOWNES LTD practice staff may be aware of you by name.

It is not possible to promise absolute confidentiality.  In a small number of circumstances we may have to release confidential information where:

  • The Client gives consent to break confidence
  • Information is given indicating risk of harm to the client or others
  • Child protection Act (1998) information is given that a child has been abused
  • Terrorism Act (2000) – disclosure of information about planned or actual terrorism offences
  • Money Laundering Act (2007)

I’ve never experienced therapist like David, with him I had more of a feeling that I was in control of my own recovery. It felt far more positive and as if I was actually achieving something.